YOUR OPPORTUNITY


FAQs

FAQs

Regsitration

Who can join FM WORLD? 
FM WORLD is open to all people ages 18 and over. With the consent of the carers, a member of the minor who is 16 years old may also be a member.

How to register? 
Find a registered Business Partner or fill out our online registration form.

Do I need a sponsor or other introductory person? 
If you do not know a FM WORLD Australia business partner, simply sign up by filling in the online registration form. Sponsors will be assigned to you by us. However, it is important that you provide us with your contact information on the form and so that the people in your structure can give you care and help your build the business.

What is a Starter Kit and do I have to have it? 
The Starter Kit contains fragrance samples and marketing materials such as catalogs and marketing plans. Well used, it will be a great tool for selling perfume. You do not have to buy it if you want to be the only customer (preferred customer) and buy FM WORLD products for your own needs.

Products

What is the FM WORLD stance on selling at online auctions? 
FM WORLD does not approve or guarantee the quality of products sold on auction sites as well as meeting the requirements and expectations of customers. Only direct sales of FM WORLD products by FM WORLD Australia business partners, who have the right knowledge and experience and knowledge of FM WORLD products, will assure you of the quality of the purchased product and its origin. What's more, a direct sales partner can provide detailed information on FM WORLD's products and how they can be used, as well as advise them on how to tailor them to their individual needs. Therefore, we recommend buying FM WORLD products only at FM WORLD Business Partners.

Are FM WORLD products tested on animals? 
FM WORLD, in line with the principles of corporate social responsibility, is strongly opposed to testing animal cosmetics and their inhumane treatment. FM WORLD's final products have never been and are not tested on animals. We do not perform such tests ourselves nor do we commission them to other companies. This is not only a matter of ethics, but also compliance with applicable laws and regulations: in accordance with Directive 2003/15 / EC, including animal testing provisions in the Cosmetics Directive 76/768 / EEC, animal testing of cosmetic products is The European Union has been completely banned since 2004, and since 2009 the ban has also been applied to cosmetic ingredients. Since March 2009, no cosmetic products containing ingredients that have been tested on animals have been marketed to the EU market (the so-called marketing ban). Few animal species used in FM WORLD products are used because of their extremely valuable properties, which are difficult to replace otherwise (eg honey nectar in the mouth gel). The acquisition of these ingredients does not, however, contribute to the suffering of animals, as it is done in a safe and natural way for them. We do not use products from animal slaughter. Natural bristles in make-up brushes are obtained from animals, but without giving them unnecessary suffering. Our concern for the fate of animals has been appreciated - in Poland, selected natural cosmetics from WORLD BODY Collection and Skin Lab have received the "V" quality mark, confirming that they can be boldly used by vegetarians and vegans. In turn, with the aim of improving the quality of life of animals, especially those of domestic animals, we have created a PETS series, which includes shampoo for hair and hair care of dogs and cats. These products allow proper care of our pets.

Returns & Complaints

How to return a product? 
In case of defect of the article, damaged product should be returned and Product Return form should be filled and sent to [email protected] Also provide your BP ID number, return address and brief description of the subject matter of the complaint. If you are a customer and not a Partner, return the product to the Business Partner you have ordered - only he can file a complaint. In case of any doubt, please write to us: [email protected]

 

Fontainavie


Corporate Video

Testimonials